Hyundai Motor Group's user experience laboratory Seoul UX Studio in Gangnam-gu, southern Seoul (Hyundai Motor Group)
Hyundai Motor Group's user experience laboratory Seoul UX Studio in Gangnam-gu, southern Seoul (Hyundai Motor Group)

In a sleek showroom on a bustling street in Gangnam-gu, Seoul, visitors this week gripped futuristic steering wheels, rearranged the seats in cars like puzzle pieces, and slipped behind the wheel of a Genesis GV70 for a simulated urban drive -- all part of Hyundai Motor Group’s new push to let the public help shape the cars of tomorrow.

Hyundai will officially open the facility, dubbed UX Studio Seoul, on Thursday as part of efforts to advance next-generation mobility and bring its latest technologies closer to consumers. The lab is the first permanent research platform by a global automaker allowing direct public participation, Hyundai said, with plans to replicate the concept in Shanghai, China, next year.

Located in southern Seoul’s busy commercial district, UX Studio Seoul invites visitors to explore future vehicle designs, experience driving simulations, and interact with displays explaining new mobility technologies.

Crucially, the lab collects data on visitor preferences, physical comfort, and driving habits, feeding insights into the development of future Hyundai, Kia, and Genesis models, as well as broader mobility solutions.

“Our vision for the best UX goes beyond convenience to foster a truly inspiring mobility experience,” said Kim Hyo-lin, the head of the group’s feature strategy division.

“UX Studio Seoul is not about delivering a one-way experience -- it’s a collaborative hub where customer insights are directly integrated into the actual vehicle development process.”

Simulated driving at UX Studio Seoul in southern Seoul collects driver data, including eye movements and interactions with cockpit devices. (Hyundai Motor Group)
Simulated driving at UX Studio Seoul in southern Seoul collects driver data, including eye movements and interactions with cockpit devices. (Hyundai Motor Group)

At a media preview Tuesday, the tour began in the UX Test Zone on the first floor, where visitors learned how future vehicles could be tailored to various lifestyles via an interactive touchscreen panel.

A wooden prototype allowed participants to adjust key in-car elements such as the steering wheel, seating positions, and integrated tables, simulating different real-world scenarios.

One participant noted that the knee space in a face-to-face seating layout felt tight. An on-site staff member explained that feedback like this is recorded to inform improvements in interior spatial design.

A UX Studio Seoul staff member demonstrates how in-car elements can be adjusted on a wooden prototype during a media preview on Tuesday in southern Seoul. (Lim Jae-seong/The Korea Herald)
A UX Studio Seoul staff member demonstrates how in-car elements can be adjusted on a wooden prototype during a media preview on Tuesday in southern Seoul. (Lim Jae-seong/The Korea Herald)

An advanced driving simulation is also available in a separate room featuring a real Genesis GV70 equipped with various in-vehicle devices. A video displayed on an LED screen in front of the vehicle provides a realistic driving experience.

The lab collects data on how users interact with in-car devices and how their gaze moves in different driving situations to improve vehicle safety and convenience features, the company explained.

On either side of the UX Test Zone, Hyundai Motor Group showcased its Electric-Global Modular Platform and software-defined vehicle system inside a transparent car prototype designed to resemble a neural network.

The display explained the workings of key features of future mobility, along with their hardware components.

UX Studio Seoul's simulation room (Lim Jae-seong/ The Korea Herald)
UX Studio Seoul's simulation room (Lim Jae-seong/ The Korea Herald)

The lab’s second floor, accessible to pre-recruited participants, houses dedicated research areas where engineers conduct in-depth studies on passenger cars, commercial vehicles and sports cars.

An advanced simulation room offers a wider range of scenarios than the one on the first floor, including simulations of major cities around the world. Participants test adjustable prototypes, enabling more realistic experiences and precise data collection for functional improvements.

Inside view of UX Studio Seoul (Hyundai Motor Group)
Inside view of UX Studio Seoul (Hyundai Motor Group)

forestjs@heraldcorp.com